Terms of Service
Last updated: November 1, 2026
1. Acceptance of terms
By creating an account, installing the Somewhere CLI or plugin, or using any part of Somewhere Cloud, you agree to these terms. If you don't agree, don't use the service.
2. Who may use the service
You must be at least 13 years old. If you use the service on behalf of a company, you represent that you have the authority to bind that company to these terms.
3. Your account
You are responsible for the security of your credentials, API keys, and anything built or deployed from your account. Keep your developer key (starting with smt_) server-side. If you suspect a key is compromised, rotate it from the dashboard.
4. Acceptable use
You may not: (a) use the platform to send spam, malware, or phishing content; (b) probe or circumvent platform security outside the good-faith testing authorized by our security research policy; (c) resell raw platform access as a replacement product; (d) use the platform to build content that violates law.
5. Content and data
You retain ownership of the code, data, and content you upload. You grant us the rights needed to operate the service — storing, copying, routing, and displaying your content to end users of your apps.
We do not access, review, or inspect your code, data, or files except as required to operate the service (for example, serving your deployed files to your users) or when you explicitly request support. We will never use your code, data, or intellectual property to build competing products.
We do not use your code, data, or content to train AI models, and we do not share it with AI providers for training purposes.
6. Fees and billing
Plans. Somewhere Cloud offers Free, Builder, Pro, Scale and Enterprise plans. Each plan's price and limits are listed on our pricing page. Paid plans are billed in advance for each billing period. Enterprise plans follow a separate written agreement.
No overage charges. We never charge you for using more than your plan includes. On the Free plan, an action that would exceed a plan limit is refused until your usage falls below the limit, the limit resets, or you upgrade. On paid plans, we notify you when you reach 80% of a limit. When you reach 100%, we keep serving your apps and ask you to upgrade, and we do not charge you for the extra usage.
AI. Each plan includes some managed AI each month, as shown on the pricing page. Further AI use is paid in advance from a prepaid balance, at the rates published when each request is made. When your included AI and your prepaid balance are used up, requests that need them are refused until you add funds or your included AI renews. If you turn on automatic top-up, we charge your saved payment method the amount you chose whenever your balance falls below the threshold you set.
Payments your apps take. Payments your apps process through Stripe Connect carry a 0.5% Somewhere Cloud platform fee, in addition to Stripe's own processing fees.
Cancellation. Cancellation takes effect at the end of the current billing period.
7. Termination
We may suspend or terminate accounts that violate these terms. You may close your account at any time. After closure, we keep minimal records required by law and delete the rest.
We may pause or archive a free project after at least 180 days with no owner or authorized-agent activity and no meaningful use by the app's users. Genuine visitor traffic counts as use even when the owner has not signed in; automated probes, bots, and our own health checks do not. This inactivity policy does not apply to projects covered by an active paid subscription.
Before an inactivity pause or archive, we will email the account owner at least 30 days in advance with instructions to keep the project active or export its data. Pausing or archiving for inactivity does not itself delete your project's data. Contact support if you need help keeping a project active or restoring access.
8. Disclaimers
The service is provided “as is.” We make no warranty that it will be uninterrupted, error-free, or fit for any particular purpose.
9. Contact
Questions about these terms: support@somewhere.cloud.